Privacy Policy
Effective Date: 4/14/2025
Carpenter Coffee (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.
By using our website, you consent to the practices described in this policy.
1. Information We Collect
We collect information that you voluntarily provide to us, as well as certain data automatically collected when you interact with our site.
Information You Provide:
Name
Email address
Shipping and billing addresses
Phone number
Payment information (processed securely via third-party providers)
Any other information you choose to provide through forms or contact methods
Information Automatically Collected:
IP address
Browser type and version
Pages you visit and time spent on each
Device information and operating system
Referral source and browsing behavior
This information is collected using cookies, analytics tools, and server logs.
2. How We Use Your Information
We use the information we collect for the following purposes:
To process and fulfill orders
To send order confirmations and updates
To provide customer support
To improve and personalize your shopping experience
To send promotional emails and newsletters (if you opt-in)
To comply with legal obligations and prevent fraud
3. Sharing Your Information
We do not sell or rent your personal information. We may share your information with trusted third parties who help us operate our business and fulfill services, including:
Payment processors
Shipping carriers
Email marketing platforms
Web analytics services
These service providers are contractually obligated to use your information only as necessary to provide services to Carpenter Coffee and to protect your information.
We may also disclose information when required by law or to protect our rights, users, or business.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Understand user behavior on our site
Maintain secure sessions
Customize content and advertising
You may disable cookies through your browser settings, but doing so may limit some functionality of the website.
5. Your Rights and Choices
You have the right to:
Access, correct, or delete your personal information
Opt out of marketing emails at any time
Request information about how your data is used
To exercise these rights, please contact us using the information below.
6. Data Retention and Security
We retain your information only as long as necessary to fulfill the purposes described in this policy or as required by law. We implement industry-standard security measures to protect your data; however, no method of transmission over the internet is 100% secure.
7. Children’s Privacy
Our website is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our website after such changes constitutes acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.